Bipartisan Coalition of Attorneys General Fight to Protect Airline Customers
Washington, D.C. — The National Association of Attorneys General (NAAG) is asking Congress to allow attorneys general to enforce state and federal consumer protections for airline travelers. This request comes after attorneys general received thousands of complaints from outraged passengers, claiming airlines have failed in their service responsibilities, causing significant frustrations and unnecessary challenges. Federal…
Attorneys General Urge Congress to Hold Airline Industry Accountable
The National Association of Attorneys General (NAAG) sent a letter to Congress to pass legislation that would authorize state attorneys general to enforce both state and federal consumer protection laws governing the airline industry. It also encourages Congress to consider shifting the authority for federal investigations of airline patron complaints from the United States Department…
NAAG Calls on the FTC to Increase Obligations on Telemarketers
The National Association of Attorneys General (NAAG) called on the Federal Trade Commission (FTC) to increase obligations on telemarketers by requiring them to keep additional records about their activities so that law enforcement can hold them accountable for when they fail to comply with the law. The FTC seeks comment on proposed amendments to the…
Federal Consumer Protection News: July 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or Bureau) and Office of the Comptroller of the Currency fined Bank of America a combined $225 million for failing to disburse state unemployment benefits at the height of the pandemic. Bank of America automatically and unlawfully froze people’s accounts with a faulty fraud detection…
Attorney General Consumer Protection News: July 2022
Multistate Actions The bipartisan opioids executive committee of 12 attorneys general announced $6.6 billion in agreements in principle with opioid makers Allergan and Teva. Teva purchased Allergan’s opioid products and generic portfolio in 2016. The attorneys general stated that both settlements remain contingent on resolution of key issues involving settlement structure and changes in business…
Attorneys General Call on the FTC to Increase Obligations on Telemarketers
Washington, D.C. — The National Association of Attorneys General (NAAG) today called on the Federal Trade Commission (FTC) to increase obligations on telemarketers by requiring them to keep additional records about their activities so that law enforcement can hold them accountable for when they fail to comply with the law. The Telemarketing Sales Rule went…
Attorneys General Urge FTC to Repeal Telemarketing Exemptions and Provide Additional Protections for Negative Option Products
Washington, D.C. — The National Association of Attorneys General (NAAG) sent a letter to the Federal Trade Commission (FTC) in support of the federal agency’s proposed changes to repeal exemptions related to telemarketing calls and provide protections for negative option products or services. The Telemarketing Sales Rule (TSR) went into effect in 1995 to help…
NAAG Urges FTC to Repeal Telemarketing Exemptions and Provide Protections for Negative Option Products
The National Association of Attorneys General (NAAG) sent a letter to the Federal Trade Commission (FTC) in support of the federal agency’s proposed changes to repeal exemptions related to telemarketing calls and provide protections for negative option products or services. The Telemarketing Sales Rule (TSR) went into effect in 1995 to help prevent telemarketers from…
Vigilance and Collaboration: The Continued Battle to Eliminate Robocalls
Vigilance and collaboration to combat illegal robocalls and protect consumers was the unofficial theme of the recent 2022 Robocall Summit in Detroit. Michigan Attorney General Dana Nessel and Ohio Attorney General Dave Yost joined NAAG in bringing together staff from Attorney General Offices, federal agencies, industry groups, and others to discuss education, enforcement tools and…
Consumer Chief of the Month: David McDowell, Tennessee Attorney General’s Office
I joined the Tennessee Attorney General’s Office in August of 2016, after ten years of private practice in Nashville. Earlier that year, on a dark and stormy night, my car had broken down on the edge of town. I walked to a roadside bar to wait for a tow truck, where I ended up shooting…
